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By Amit Kumar

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Introduction to TN Urban eSevai

TN Urban eSevai is a digital initiative by the Government of Tamil Nadu, designed to provide citizens with seamless access to various municipal services. This platform, accessible via web and mobile applications, aims to simplify interactions between residents and municipal authorities, enhancing transparency and efficiency in service delivery.

Key Services Offered

Through TN Urban eSevai, residents can conveniently manage and pay for several municipal services, including property tax, water supply charges, underground drainage fees, professional tax, and building plan approvals. Additionally, the platform facilitates the download of essential documents such as birth and death certificates, eliminating the need for physical visits to municipal offices.

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User-Friendly Digital Access

The TN Urban eSevai mobile application, available on Android devices, offers a user-friendly interface that allows citizens to perform various tasks, from making payments to tracking service requests. The platform supports secure transactions and ensures that personal data is encrypted during transmission, prioritizing user privacy and security.

Core Functionalities

The app offers a range of features aimed at providing users with easy access to essential vehicle information. By entering a vehicle’s registration number, users can obtain details such as ownership information, registration certificate (RC) status, pending e-challans, insurance validity, and pollution certificate status. This functionality proves particularly useful in situations involving parked, accidental, or lost vehicles, where quick access to such information is crucial.

Digital Document Management

BikeInfo includes a secure document manager that allows users to upload and store important vehicle-related documents digitally. This feature ensures that documents like insurance papers, RCs, pollution certificates, service records, and traffic challans are readily available when needed, reducing the reliance on physical copies and enhancing convenience.

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Insurance and Service Integration

The app facilitates the purchase and renewal of vehicle insurance policies, offering competitive rates through partnerships with providers like Acko. Users can set reminders for insurance expirations to avoid lapses in coverage. Additionally, BikeInfo integrates with service providers such as GoMechanic, enabling users to schedule vehicle servicing appointments directly through the app.

Vehicle Valuation and Market Insights

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For those interested in buying or selling vehicles, BikeInfo provides tools to assess the resale value of cars and bikes. The app collaborates with platforms like Cars24, Spinny, and CarDekho to offer users insights into current market prices and trends, aiding in informed decision-making regarding vehicle transactions.

Additional Features

Beyond its primary functions, BikeInfo offers supplementary tools to enhance the user experience. These include real-time fuel price updates, news on the latest vehicle launches, tips for vehicle maintenance, and information on RTO regulations. Such features aim to keep users informed and engaged with the broader automotive landscape.

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Integration with Tamil Nadu e-Governance Agency (TNeGA)

TN Urban eSevai operates in conjunction with the Tamil Nadu e-Governance Agency (TNeGA), which oversees the broader e-Sevai portal. This integration ensures that citizens have access to a comprehensive suite of government services, ranging from obtaining certificates to applying for licenses, all through a unified digital platform.

TN Urban eSevai represents a significant step towards digitizing municipal services in Tamil Nadu, offering residents a convenient and efficient way to interact with local government bodies. By embracing this platform, citizens can save time, reduce paperwork, and enjoy a more streamlined experience in managing their municipal obligations.

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